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Toyota set to revolutionise market with 10-year warranty support

  • Toyota extends full manufacturer support to used vehicles
  • Up to 10 years in total after initial three-year new-car warranty
  • All models covered as long as they are dealer serviced

Written by Keith Adams Published: 1 June 2021

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Toyota Relax warranty cover up to 10 years
Toyota Relax warranty cover up to 10 years

Toyota has launched a new type of warranty cover aimed at giving owners peace of mind for up to 10 years. The new scheme is called Toyota Relax and is being rolled out hand-in-hand with an overhaul of the standard warranty issued with all Toyota cars.

Relax replaces the previous Toyota warranty, which was among the best in the business, offering cover for every new car for up to five years or 100,000 miles, whichever comes sooner.

As of 1 June 2021, when you take delivery of a new Toyota, it will now be automatically be covered for just three years or 60,000 miles. But the addition of Relax means that once this warranty period is over, it will automatically be renewed 12 months/10,000 miles at a time until the next service is due.

Current owners with a model less than 10 years old can also benefit from this cover as long as they service it at the dealer.

>> The Toyota Relax warranty also applies to vans and pickups – find out more

Warranty cover: simplified

The good news for existing Toyota owners is that if you already have an older vehicle that’s out-of-warranty, Toyota Relax is available to extend cover up until its tenth year as long as it remains within the dealer network. Of course for owners of older cars that may not have been serviced to Toyota dealer standards, getting Relax cover will mean that it may need repairs to get it up to a standard that qualifies it for cover.

More good news is that Toyota is so confident in its product that it’s offering 0% APR finance on servicing and repairs if there’s a big bill.

This is offset by the fact that Toyota Relax doesn’t add cost to the existing sevicing regime, and it has no plans to change it – effective as it’s centrally-fixed pricing across all dealers in the UK. In the simplest of terms, you pay to get your servicing done at the dealer, and you end up with warranty coverage thrown in for ‘free’.

What this means for you

If you’re a Toyota owner, you’re being offered an extra layer of cover as long as you remain within the dealer network and you get it serviced within in the recommended intervals. There are no complex clauses, exclusions or caveats: the new programme is designed to be simple, comprehensive and easy for owners to understand and benefit from.

Toyota is confident in offering this because of its belief in the reliability of its products.  Of course, there’s a benefit of encouraging owners to have their vehicles serviced by Toyota – which is the only way to activate Relax on an out-of-warranty vehicle.

But, the scheme should improve the resale value of used Toyotas, since they’ll have the option of manufacturer warranty coverage for anything up to 10 years of age. Unique in the industry right now. Relax warranty cover will support you break down in Europe, too.

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Further reading

>> Car advice on Parkers

>> Why your next car might be bought on an app

>> Find out how much your car is worth with Parkers

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Toyota Relax warranty cover up to 10 years
Toyota Relax warranty cover up to 10 years

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