• Summary

    1 out of 5 1.0

    What does this car say about you?

    Nothing - it's a car

    What do your friends / family / neighbours think of the car?

    Love it

    Would you buy this car again and why?

    ABSOLUTELY NOT I will NEVER buy anything from any of the Ford group again. Why - Because they have NO after sales service

    What are you likely to buy next?

    Already bought - Renault Grand Scenic 20 mpg better than Galaxy

  • Buying experience

    4 out of 5 4.0

    Type of dealer you bought from?

    Franchise

    Did you buy this car new?

    Yes

    What price did you pay?

    £20,000

    When did you buy the car?

    November 2004

    Did you get a good deal and why?

    Excellent deal, approx £5000 off the list price because the dealer gets their cars for 3 months before they have to pay for them and their 3 months was at an end.

    Is there any special reason why you bought this car?

    Size, ease of access, space for a large lay flat baby 'seat', automatic because of knee problems

    What was the dealer like?

    good

  • Driving it

    4 out of 5 4.0

    What's it like to drive?

    VERY smooth on the long journeys. Absolutely rubbish on S bends - BEWARE

    What's it like to park?

    Front and rear parking sensors - park it with your eyes closed

  • Living with it

    1 out of 5 1.0

    Have you had any problems with the car?

    Has anything not gone wrong. This car spent almost as much time in the garage as it did with us. Within a month it was asking for a service (which it didn't need) within three months it was warning of an alternator fault, which Ford never found even though we even left the car with them for a full month at one point. They refused to accept video evidence that there was a fault, and because they allegedly never saw the fault they refused to accept it existed. The wiring loom was changed three times, the air conditioning only ever worked for the first week after Ford recharged it - until finally they found a compressor leak one month out of warranty. Ford UK were not interested, even the directors of Ford USA (I wrote personally to Mr Ford himself - yes there is still a Mr Ford on the board

    What's most practical about your car?

    Tons of space

    Favourite gadget, option or accessory?

    400 miles from Inverness to Manchester in cruise control - BLISS