Ford Tourneo Connect running costs and reliability

2022 onwards (change model)
Running costs rating: 3.5 out of 53.5

Written by Tom Webster Published: 23 April 2025

Miles per pound (mpp)

Low figures relate to the least economical version; high to the most economical. Based on WLTP combined fuel economy for versions of this car made since September 2017 only, and typical current fuel or electricity costs.
Petrol engines 4.7 - 7.5 mpp
Diesel engines 5.1 - 8.6 mpp
Plug-in hybrid petrol engines * N/A
What is miles per pound?

Fuel economy

Low figures relate to the least economical version; high to the most economical. Based on WLTP combined fuel economy for versions of this car made since September 2017 only.
Petrol engines 32.1 - 51.4 mpg
Diesel engines 39.5 - 67.3 mpg
Plug-in hybrid petrol engines * N/A
View mpg & specs for any version

What are the running costs?

When fitted with the plug in hybrid engine, the Tourneo Connect could potentially be a very cheap car to run, as indicated by the official – and astronomical – 589.6 mpg figure. Charging at home with a discounted tariff could turn mere pennies into miles, but triple-digit fuel economy ratings are often somewhat delusory as they assume the car will only be running on electric power. In this case, it’s certainly possible though, given the official 72.7-mile electric-only range – closer to 60 in the real world. But if you’re buying a PHEV, chances are you’re going to need the engine. 

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Ford Tourneo Connect interior
Running on electric only is possible, and could be cheap if you charge at home.

We found that when working in conjunction with each other, the engine and electric motor produced a fuel economy in the mid fifties. However once the battery died, this reduced to around 38mpg – it’s a heavy vehicle, after all. According to official WLTP stats published by Ford, the 2.0-litre diesel has a fuel economy figure of 50.8mpg while the 1.5-litre petrol is rated at 42.3.

Servicing and warranty 

Ford offers a new vehicle warranty of up to three years or 36,000 miles – whichever comes first. But specific elements of new Ford Tourneo Connects are covered under long warranties, including the powertrain for five years/60,000 miles and some components involved in the hybrid system like the high voltage battery for eight years/100,000 miles. Bespoke service plans are also available, and payable in monthly instalments should you wish. The plans can be created by putting in your car’s registration into the configurator, where you can select how long you’d like your cover to last for along with the amount of mileage. 

Reliability

We’d like to talk about Ford’s reliability here but really it should be VW’s, given that the Tourneo Connect is just a rebadged Caddy. VW is generally regarded as a reliable manufacturer, and since the Connect’s underpinnings have been so widely used across several brands, this is a tried and tested platform. The Tourneo Connect hasn’t yet faced any recalls but we’ll report back here should one arise.