Mercedes-Benz C-Class Saloon (2007 - 2014) C250 CDI BlueEFFICIENCY SE 4d (2009/09) Owner Review
Want to know everything there is to know about this car?
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Summary
What does this car say about you?
I have learnt my lesson and will never own a Mercedes again, mainly due to the abysmal, frustrating and non committal customer service.
What do your friends / family / neighbours think of the car?
They like the look of it but are shocked by the service and problems
Would you buy this car again and why?
Never, for reasons ststaed
What are you likely to buy next?
Possibly a Lexus or Passat cc
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Buying experience
Type of dealer you bought from?
Franchise
Did you buy this car new?
Yes
What price did you pay?
£26,000
When did you buy the car?
October 2009
Did you get a good deal and why?
The price seemed fair at he time and the interest rate was competitive. A dealer admin error resulted in them offering me mudflaps/mats and a full tank of fuel but on collection all I got was mats and a miserable amount of fuel.
Is there any special reason why you bought this car?
I was in pursuit of a reliable and quality product and fell for the Mercedes advertising spin of 'Only the best will do'. Big mistake!
What was the dealer like?
Dealer/Customer service condescending. Unsupportive of customer issues. I got the feeling that the brands definition of customer service was for me to be thankful for the privilege of driving their brand, regardless of defects.
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Driving it
What's it like to drive?
Clunky gearbox not the most rewarding experience when driving around town. Smooth and comfortable on motorway though. MPG 10 mpg less than claimed. Some obvious events of invariable power delivery mid range.
What's it like to park?
No problem here
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Living with it
Have you had any problems with the car?
Injectors failed when crossing a busy juction, a serious collision was avoided through luck. (car off road for 2 weeks). Paintwork bubbled and peeled. Engine power surging when slowing down. Poor economy and running. Damaged caused by dealership not resolved months later
What's most practical about your car?
Auto lights
Favourite gadget, option or accessory?
Bluetooth telephony
