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Mercedes-Benz E-Class Estate (2016-2023) interior, tech and comfort

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Comfort rating: 4.6 out of 54.6

Written by Tom Wiltshire Published: 5 June 2024

  • Superb build quality, high-end design
  • High-tech dash is easy to use
  • Super-comfortable for all occupants

How is the quality and layout?

One can’t help but be impressed by the E-Class Estate’s interior. It’s remarkably like the previous generation S-Class luxury limousine in here, from the dual-widescreen dashboard to the high-quality organ stops for the air vents.

The instrument panel display is controlled via the steering wheel, which has a mixture of physical buttons and touch-sensitive scroll pads. This isn’t quite as easy to use as the central screen, and the steering wheel itself feels rather busy – a consequence of having media controls, instrument displays, safety kit AND cruise control to deal with.

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Mercedes-Benz E-Class Estate interior
Mercedes-Benz E-Class Estate interior

Infotainment and tech

It’s the twin screens that really dominate the dashboard. While earlier E-Classes could be specified with a traditional instrument binnacle, from 2020 all models come with a pair of 12.3-inch screens instead.

The good news is that they major on clarity. While their contents can be a little tricky to configure on the move, once you’ve got the dials set up how you like them you’ll be able to see every bit of information you want at a glance.

The central display deals with infotainment – mainly navigation and media consumption. It’s operated either via touchscreen or a centrally-mounted touchpad; we recommend using the latter if you don’t want to get grubby, greasy marks all over the screen. It works well, certainly it’s easier to use than the touchpad system Lexus fits to its ES model.

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Mercedes E-Class Estate infotainment
Mercedes E-Class Estate infotainment

Functions within this system can also be activated via voice control – just say ‘Hey Mercedes’ to activate it. It’s not quite as fully-featured as the voice assistants you might be used to at home, but it’s on a par with any other we’ve found fitted to a car so far.

Comfort

  • Superbly comfortable in all standard guises
  • Seats are large and supportive
  • Very serene

Driver and front passengers are well catered for, with multi-way electrically adjustable seats which can be heated and cooled depending on spec. Leather upholstery is of course standard, with grippier Alcantara available on performance models.

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Mercedes-Benz E-Class Estate front tracking
Mercedes-Benz E-Class Estate front tracking

The E-Class remains impressively hushed at all speeds. Engine, tyre and wind noise are kept at bay, while the (optional) Burmester sound system is punchy.