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Mercedes-Benz S-Class interior, tech and comfort

2020 onwards (change model)
Comfort rating: 4.8 out of 54.8

Written by Keith Adams Updated: 3 May 2023

  • Windscreen becomes part of ‘augmented reality display’
  • Voice control is deeply impressive
  • Peerless comfort

How is the quality and layout?

As you’d expect for a car in this class, the emphasis here is on quality, room and comfort – all of which the S-Class has in abundance. That was the case before, but where this one really ups its game is in terms of the tech available to the driver and passengers.

The latest iteration of the MBUX infotainment system is one of the best in terms of voice recognition and scope. For most people, there’s a novelty to be found in asking for blinds to close or seats to be cooled that could just as quickly be accomplished with a switch, but the one feature we can’t wait to see on more cars is augmented reality navigation.

The S-Class uses a wide expanse of the driver’s view for projected information. Junctions and roundabouts are almost video-game like in guidance, with a hovering blue arrow indicating lanes and exits in good time, and animating to make sure you don’t miss your turn. It is, frankly, what guidance has always needed. If any car shows what the future can offer in practical terms, this is it.

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Mercedes S-Class interior
Mercedes S-Class interior

It’s not perfect in here, though, and we have a few criticisms. Mercedes appears to have raided its parts bin for some of the switchgear, leading to some controls that feel cheap (such as the seat adjustment) and others that, while fine, are shared with lower models in the Mercedes range (such as the column stalks, which are straight off an A-Class). These take a little of the shine off for us. The other is that the vast touchscreen is a fingerprint magnet, so keep a microfibre cloth in the glove compartment.

Infotainment and tech

The S-Class’s interior debuted a new way of displaying information. The central infotainment screen is flush with the centre console and flexes upwards on the dashboard, keeping the rest of the front fascia clean.

The uncluttered interior design approach complements the augmented reality head-up display and 3D instruments. Like lesser Mercedes models, there are a variety of themes available, though on the S-Class the range is much wider and more detailed. It is almost certain that in the future, themes and additional instruments will become a downloadable upgrade for systems like this, but for now you can enjoy ‘Exclusive’ classic designs as well as the obvious red for sporty, blue for eco and so forth.

The ‘Hey Mercedes’ voice assistant can be also used like an Amazon Echo or Google Home, streaming music and responding to general knowledge questions or shopping queries with answers via the internet. Also like smart speakers, you can link up your car to your home network and activate smart devices in your home from the car, such as garage door or gate openers or lighting.

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Mercedes-Benz S-Class (2022) review
Mercedes-Benz S-Class (2022) review

Comfort

  • Front and rear seat comfort are highly impressive
  • Loads of lounging room, especially in long-wheelbase model
  • Seats are supremely adjustable

Here the Mercedes-Benz S-Class excels. There are acres of room in the rear, especially in long-wheelbase form, where you can enjoy (in some models) a reclining seat, as well as take in what’s on the screen in front of you. But it’s not all about the rear-seat occupants…

In its most fully-equipped form, the driver’s seat has 19 different motors to power 10 different massage programmes, adjust and ventilate the chair, operate the lumbar support and move the monitor on the back side of the head restraint into position. Surface heating can be extended from the seat to the centre armrest, door panel, steering wheel and slumber pillow.