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Nissan Qashqai Station Wagon (2014-2021) interior, tech and comfort

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Comfort rating: 4.3 out of 54.3

Written by Richard Kilpatrick Updated: 19 August 2024

  • Build quality good but plastics let interior down
  • Glazed roof makes the cabin feel much airier
  • More storage space than its predecessor

How is the quality and layout?

Nissan used finer quality materials in the Mk2 Qashqai’s cabin (compared to the Mk1), but they’re still behind the levels found in the likes of the Ford Kuga, Peugeot 3008 and Volkswagen Tiguan. Overall, interior quality is underwhelming when you consider that by the time they reached the end of their production run, top-of-the-range Qashqais cost more than £35,000.

The leather trim feels soft yet plasticky, and some of the switches are shared with much cheaper Nissan models. The 2017 facelift added a few more soft-touch plastics, a new steering wheel with better ergonomics and a redesigned infotainment operating system, designed to feel more like using a smartphone with tiles of apps to navigate through. But it still lags behind its contemporary rivals in terms of screen size, resolution and ease of use.

Some may find the Qashqai feels a little more claustrophobic than its predecessor thanks to its thicker pillars, shallower windows and swathes of dark trim, but this is remedied by the huge glass roof fitted to more expensive models. An electric blind is fitted as standard, allowing you to block bright sunshine on a bright day.

2018 Nissan Qashqai interior
User-friendly interior and tech is put together well, but lacks finesse

The raised driving position – one of the car’s key selling points – remains, and it’s easy to get comfortable with plenty of adjustment to seat and wheel positions. Later (post-facelift) models come with electrically adjustable lumbar support as well, a feature often lacking even in premium cars.

A 5.0-inch digital display between the rev counter and speedometer provides useful information, and is easy to scroll between different menus and functions without it becoming a distraction.

Comfort

  • Roomy cabin ideal for family life
  • Quieter than previous generation
  • Rearward visibility not great

Comfort is a key element in the Qashqai’s success: a family of four or five will be very at home here. There is plenty of space front and rear, although rear headroom is pinched by the panoramic glass roof. Kids will be fine, but taller adults may notice their heads brushing the headlining in the back seats.

This generation of Qashqai is a strict five-seater, too. There’s no direct replacement for the Qashqai +2 version with three rows of seats, but the Mk3 X-Trail is based on the same platform and fills that role effectively. Access to all five seats is easy enough and the middle seatbelt in the back row is built into the backrest, rather than hanging out of the roof.

Up front, the seats are comfortable and supportive on long journeys, and the 2017 makeover added more comfortable chairs with new foam padding, better upper-body support and four-way adjustable lumbar support on high-spec models. Top-trim Tekna+ models also get new latticework-effect Nappa leather, which feels very luxurious to sit in. Seat heating is available on some trims, too.

White 2019 Nissan Qashqai front three-quarter driving
The Qashqai Mk2 is a comfortable and refined motorway cruiser – advanced tech also reduces stress

Nissan reduced road and engine noise compared with the previous generation car, too, by fitting some extra sound deadening and thicker glass in the rear windows. The 1.5-litre diesel engine is less vocal than before and at motorway speeds both diesel and petrol units are whisper-quiet. Ride quality over imperfect surfaces is good too, so occupants won’t be jostled around, even when the car’s riding on bigger 18- and 19-inch alloy wheels.

Like the previous model, rear visibility isn’t fantastic. The tiny rear quarter windows in the large rear pillars don’t really offer a clear view for over-the-shoulder blindspot checking, so you’ll be relying heavily on the 360-degree view camera system.