VW Polo Hatchback 2002-

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  • Economy

    Value

    3 out of 5 3.0

    On the surface, the car looks excellent value for money, but it is only when you discover all of the Polo's faults that you realise why VW are selling them so cheap.

    Costs

    3 out of 5 3.0

    Alright because everthing is being paid under the manufacturer's warranty at the moment.

  • On the road

    Driving

    4 out of 5 4.0

    Reasonably steady ride with good engine performance.

    Performance

    4 out of 5 4.0

    Good engine performance from the 1.2 engine.

  • Living with it

    Reliability

    2 out of 5 2.0

    The best I can say is that the car has not broken down.

    Image

    5 out of 5 5.0

    Image protects the car from the real problems and faults.

    Comfort

    5 out of 5 5.0

    Best part of the car as it is very comfortable, and has a very nice finish.

  • Security and Service

    Security

    4 out of 5 4.0

    Good as it has an immobilser and central locking.

    Service

    1 out of 5 1.0

    Terrible service. They did not want to recognise the faults on my car and could not wait to pass me onto to the retailer. I had to write to the Managing Director before I even got a written response.

  • Problems and Ownership

    Problems

    Engine

    Sluggish performance when starting from cold.

    Other

    Terrible dashboard rattle, which the retailer can't fix and won't even acknowledge. Broken heater, window problems, noisy clutch.

    Ownership

    Did you buy the car new?

    New

    Would you buy the same model again?

    No

    Did you buy from the same manufacturer again?

    No